Terms and Conditions
Effective Date: June 24th, 2024
These Terms and Conditions (“Terms”) govern your use of services provided by LawnSmith (“Company,” “we,” “our,” or “us”), including lawn care services and communications sent via RingCentral messaging services. By using our website, requesting services, or opting into SMS communications, you agree to these Terms.
1. Use of Services
LawnSmith provides residential and commercial lawn care services, including but not limited to mowing, landscaping, fertilization, weed control, seasonal cleanups, and related outdoor services. By using our services, you agree to provide accurate information and allow reasonable access to your property for scheduled work.
2. Consent to Communications
By providing your phone number and opting in through our website, service request forms, or other consent methods, you agree to receive SMS and/or MMS messages from LawnSmith.
Your consent is not a condition of purchase.
3. Types of Messages You May Receive
Depending on your interaction with us, you may receive:
Customers and Property Owners
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Appointment scheduling and reminders
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Service confirmations and updates
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Crew arrival notifications
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Weather-related delays or rescheduling notices
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Billing alerts and payment reminders
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Seasonal service recommendations or notices
4. Messaging Disclosures (A2P 10DLC & TCPA Compliance)
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Message frequency may vary based on your service schedule and account activity
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Message and data rates may apply according to your mobile carrier plan
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You may opt out at any time by replying STOP to any message
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For assistance, reply HELP or visit:
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[Terms of Service URL]
After opting out, you may receive a one-time confirmation message confirming your unsubscribe request.
5. Opt-In Requirements
We adhere to carrier compliance standards:
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Messages are only sent after clear and affirmative consent
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Consent may be collected via:
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Website contact or quote request forms
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Service agreements
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Paper or digital signups
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Verbal consent (when permitted and documented)
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We retain consent records as required by law and messaging guidelines
6. Scheduling, Access, and Responsibilities
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Customers are responsible for ensuring access to the property on scheduled service dates
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Pets should be secured and obstacles cleared prior to service
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Service schedules may change due to weather or unforeseen conditions
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We are not responsible for delays caused by inaccessible properties or unsafe conditions
7. Payments and Billing
Customers agree to pay for services rendered according to agreed pricing. Late payments may result in service interruptions. Billing-related communications may be sent via SMS if you have opted in.
8. Privacy
Your personal information, including your mobile number, will be handled in accordance with our Privacy Policy. We do not sell or share your information with third parties for marketing purposes without your explicit consent.
9. Message Delivery Disclaimer
SMS delivery is subject to your mobile carrier’s network availability. We are not responsible for delayed or undelivered messages.
10. Supported Carriers
Our messaging services are supported by most major U.S. carriers; however, delivery is not guaranteed across all networks.
11. Limitation of Liability
We are not liable for indirect, incidental, or consequential damages related to service delays, weather impacts, or message delivery failures.
12. Changes to Terms
We may update these Terms at any time. Updates will be posted with a revised effective date. Continued use of our services constitutes acceptance of the updated Terms.
13. Contact Information
If you have questions about these Terms or our services, please contact us:
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Email: info@lawnsmithtx.com
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Phone: 817-768-9244
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Website: www.lawnsmithtx.com
14. Compliance Statement
Our messaging program complies with applicable laws and industry standards, including:
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Telephone Consumer Protection Act (TCPA)
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CTIA Messaging Principles and Best Practices
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A2P 10DLC carrier requirements
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RingCentral messaging policies